Contact support
Open a support request from inside your workspace, or use the contact form if you cannot sign in.
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From inside your workspace
- Choose Ask Attensa at the bottom of the side menu (on a phone, the chat button at the bottom right).
- In the Attensa Support window, pick your workspace, write a subject and description, and choose a category such as billing, subscription, Google connection, missing meeting, attendance discrepancy, authentication, account access, data export, or technical issue.
- Send it. You receive a case number, and you can review your requests and their status in the same window.
If we need to look inside your workspace to help, the support window asks you to approve a time-limited access. Nothing is opened without your approval.
If you cannot sign in, or are not a customer yet
Use the contact form or email admin@attensa.app. Questions about Enterprise, partnerships, and privacy requests are welcome there too.
Help us help you
- Say which workspace and, for a meeting, its title, date, and organizer.
- Include the exact message you saw.
- Never send passwords or card numbers.
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Still need help?
Signed-in customers can open a request from inside the workspace with Ask Attensa. Otherwise, send us a message and we will reply by email.