Add or remove extra users

Pro includes six places. If your team needs more, the owner or an administrator of the paying workspace can add extra users, each at a per-user price shown on the pricing page and in the dialog before you confirm.

1. Open Settings, then Billing, and find the Users card.
2. Choose Add or remove users. (The Team page offers Add users when every place is taken.)
3. Use the plus and minus buttons to set the number of Extra users. The dialog shows the new cost per month or year.
4. To add users, tick the acknowledgment that payments are non-refundable and extra users renew until removed, then choose Pay and add users.

Where to find it: Settings→ then Billing→ then Users→ then Add or remove users

What you are charged

• Adding: you are charged today, prorated for the rest of your current billing period, plus any taxes. From the next renewal, extra users are part of your regular payment, on the same renewal date.
• Removing: takes effect immediately. No credit or refund is given for time already paid.
• You can only remove places that nobody is using. Remove or suspend people first.

When it is unavailable

• Extra users need an active Pro subscription.
• If the subscription is set to end, the card says users cannot be changed. Resume the subscription in Manage billing first.
• Extra users are managed by the workspace that pays. In an included workspace, ask that workspace’s owner.