Security and privacy

Export, deletion, and erasure

Download your data, export a workspace, erase an attendee, and delete a workspace or account, and where each option lives.

Updated

Everything is under one card in your workspace. Requests are recorded in your workspace audit history.

Where to find it: Settings then Account & permissions then Privacy & your data

I want toUseWho can
Get a copy of my own dataDownload my data: your profile, workspace memberships, and support requests.Everyone
Get a copy of a workspace’s dataExport workspace: all meetings, attendance sessions, members, and certificates as JSON.Owner, administrators
Honour a request from an attendee to be forgottenErase an attendee, by email. See Attendee privacy.Owner, administrators
Remove a workspaceDelete workspace, with a grace period you can cancel in.Owner
Remove my accountDelete account.Everyone
Stop Attensa reading GoogleDisconnect on Integrations.Owner, administrators

Other ways to ask

To make an access, correction, or deletion request, or to ask about privacy, use the contact form or email admin@attensa.app. You may also complain to your local data protection authority.

Important

Erasure and deletion are permanent once finished. Export first if you need a copy.

For what happens to billing when you delete, see Delete a workspace or your account.

Still need help?

Signed-in customers can open a request from inside the workspace with Ask Attensa. Otherwise, send us a message and we will reply by email.

Contact usHow to reach support