Frequently asked questions
Questions about Attensa and Google Meet attendance
Find clear answers about what Attensa imports, how attendance records work, what Google permissions are used, and where to get help.
Need a step-by-step answer?
The Help Center covers setup, Google connections, teaching workflows, workspaces, billing, and privacy in more detail.
Frequently asked questions
Does Attensa capture meeting media?
No. Attensa reads attendance metadata only: participant names and join and leave times. It never records audio, video, or chat.
Which source permissions are requested?
Read-only access to Google Meet attendance, Google Calendar events with a Meet link, and the contact details of people in your meetings, plus Drive access limited to files Attensa creates. Tokens are encrypted and you can disconnect at any time.
Can I start with one workspace owner?
Yes. The Basic plan is free for a single workspace owner and includes Meet import and exports.
What is the initial intake window?
When you sync, Attensa imports conference records from the previous 29 days and keeps new sessions up to date.
Can colleagues work from the same evidence desk?
Yes. Paid plans support teammates, shared workspaces, and role-based access.